SUPER DONUT STORE POLICIES

Shipping Policy

All orders ship via UPS.

  • Orders are processed and shipped Monday- Thursday with a cutoff time of 11:00am EST and can take up to 5 business days to process

  • All orders are shipped via UPS Next Day, shipping policies apply after the order is processed

  • Super Bakery cannot ship internationally.

  • Super Bakery cannot ship to an APO/FPO.

  • Super Bakery cannot ship to a PO BOX.

  • Product will be left at the front door or garage if no one is available to receive the package.

  • FREEZE IMMEDIATELY UPON ARRIVAL, the product may thaw in transit this is okay and not long enough to compromise product.

  • DON'T FORGET TO DOUBLE CHECK YOUR ADDRESS!! We want to get you your donuts as fast as possible  

  • Delay in delivery due to incomplete or incorrect address, including but not limited to, missing apartment #, incorrect zip code, may result in a damaged or unusable product. Super Bakery will not be liable for charges incurred. Refunds will not be issued for this reason. Refunds will only be issued to the card used to make the purchase. Refunds will never be issued in check or cash.

  • Please email superdonuts@superbakery.com with issues and we will do our best to resolve issues within a timely manner.

Return Policy

WE DO NOT ACCEPT REFUNDS OR CANCELLATIONS.

ALL SALES ARE FINAL AND NO REFUNDS SHALL BE ISSUED.

CORE VALUES

QUALITY

INNOVATION

NUTRITION

NUTRITION

At Super Bakery Quality is non-negotiable.  That’s what makes us Super!

Innovation is what sets us apart!   We constantly strive to create unique, new products that meet your needs…and make you happy.

Our goal is to provide you with the BEST “Better for You” NUTRITIONAL options in ALL of our bakery product categories.

© 2018 Super Bakery, Inc